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Medior Consultant

Vacancy for Medior Consultant at CERTUS Port Automation

 

Job description

CERTUS Port Automation is a leading technology company in innovative automation solutions for container and intermodal terminals worldwide. Headquartered out of Hendrik-Ido Ambacht, Rotterdam, we also have partner companies in the USA, UAE and Brazil.

Our systems empower marine and railway terminal operators to increase their performance while reducing operating costs. Deployed in over 50+ countries, terminal operators worldwide have successfully optimized their gate, crane and rail processes using our advanced OCR technology, kiosk systems and advanced software.

We thrive on innovation, providing unique business solutions to container and intermodal terminals worldwide. Our work culture is where innovation is expected, hard work is valued, and creativity is rewarded.  All this within a no-nonsense organization with diverse disciplines and a great team spirit.

Our field

The operation within maritime and intermodal terminals is highly automated. The individual system solutions for terminal operations are accompanied by complex logic, which together result in optimization the use of CHE (container handling equipment), (IT) systems and resources.

CERTUS standard software platform PASS (Port Automation & Security System) is designed as middleware between the various subsystems and a Terminal Operating System (TOS). The CERTUS PASS system runs on 50+ terminals at 30 ports in 25 countries around the world. For our customers we deliver 24/7 remote and local support on hardware and software.

Job profile

We are looking for a dynamic individual with a proven track record of success as a Consultant within the software industry. You will be working in a challenging environment, consulting with customers, providing fixes to problems as well as liaising with the development team for more complex fixes. 

You work on the cutting edge of business, IT and hardware. The latter makes it extra interesting and challenging.

 

 

Responsibilities

A CERTUS Associate Consultant performs analysis of business processes and associated process improvement and provides operational mentoring to CERTUS customers the PASS software.

 

  • Support the implementation of CERTUS solutions using our Implementation Methodology, with focus on business process analysis/improvement and operational mentoring. Specifically: 
    • Propose alternate business processes and how these can be represented in CERTUS
    • Provide domain expertise in the areas of terminal operations throughout the project life cycle
    • Provide recommendations on standard operating procedures, role definition, and structure of the operations department.
    • Serve as customer advocate throughout solution design, development, and test phases to ensure delivered solution meets customer objectives
    • Support terminals at go-live with the use of the CERTUS software and operational exception handling.
  • Perform tuning activities to improve productivity and/or efficiency of container terminals.
  • Assist with building a growing consulting practice to include practice aids and templates for use at multiple clients

Qualifications

  • 3 years related Consultant experience
  • A strong and inherent customer service/technical support orientation
  • A good command of Dutch and English both speaking as writing.
  • An analytical approach and interest in solving difficult problems
  • Strong technical and troubleshooting skills in several applications and technologies
  • Knowledge of relational database structures (MS SQL), web-based enterprise solutions and technologies
  • Detail Oriented, hardworking and self-motivated
  • Must be willing to travel based on business needs and have the ability to work extended hours under tight deadlines to successfully meet objectives
  • Typically, a CERTUS Consultant can travel internationally for a period of 1 to 2 weeks
  • Positive enjoyment of teamwork especially in relation to multi-disciplinary virtual teams in disparate geographical locations
  • Knowledge of complete Microsoft Office including MS Visio

 

Additional Expertise is a plus

  • HBO or WO informatics
  • College for Maritime and port management
  • Knowledge of relational database structures (MS SQL), web-based enterprise solutions and technologies
  • Knowledge of Project Management
  • Knowledge of Maritime and Offshore sector

Employment

  • 36 - 40 hour working week
  • Annual contract and after good performance a contract for an indefinite period
  • Market-level salary and follow-up CAO Informatie-, Communicatie en Kantoortechnologiebranche (ICK)

You may send your application to Mario Knape via M.Knape{at}certusportautomation.com 

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